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Career Opportunities with SaaS Capital Portfolio Companies

Senior Partnerships Manager

LoyaltyLion

LoyaltyLion

Sales & Business Development
London, UK
Posted on Saturday, June 22, 2024
About Us
LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.
Today, LoyaltyLion works with over 10,000 small and medium sized retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. An experience where customers feel valued, rather than just another number.
It’s been an incredible few years for LoyaltyLion. We closed funding of $12.5m in 2021 and another $12m in 2022. We’ve built out our Leadership team, recruiting a Chief Revenue Officer and Chief Product Officer amongst other key senior hires and we continue to set our sights high, achieving spots in both the Deloitte Fast 50 and the FT1000.
Oh, and did we mention our recent successes, such as our G2 reviews, where we are the no.1 in loyalty management in the world or where we've been voted No. 8 in the Best UK Software 2024 list...
Partnerships is a key part of our Go To Market motion. Since our inception, we have invested in Partnerships and to date, it’s how we’ve acquired some of our more notable clients, launched wide reaching co-marketing initiatives and built deep technical integrations with other market leaders.
Over the past few months, we've restructured Partnerships and increased our investment. In particular, we’ve made our Chief Product Officer the owner of our technical integrations to ensure we build the Best in Class and given the department a lead: the Senior Partnerships Manager.
Adding a Senior Partnerships Manager, signals our increased investment in the revenue generation side of Partnerships, which is traditionally via agencies. There are over 1000 agencies worldwide, and to date, we have built relationships with fewer than 100, so the growth potential is significant. By the end of 2026, we expect Partnerships to deliver at least 25% of our new business revenue.
Role Description
- Reporting to the Chief Revenue Officer, you will be working closely with the other GTM department leaders in Sales, Marketing and RevOps
- Responsible for managing the Partnership Department and delivering its revenue target
- In 2024, your department will include one direct report and benefit from the support of a Partner Marketer, a CRM lead, and our Chief Product Officer for Technology Partnerships. So whilst your department may be lean, you will be well supported from elsewhere
- Execute the Partnership strategy and, whilst doing so, learn and iterate
- You’ll have your own revenue target. To hit this you’ll build and maintain agency relationships so that agencies provide referrals for our inside sales team to close
- You’ll work with RevOps on delivering weekly and monthly reporting, assessing the pipeline of your business and the likelihood of achieving target over the next 3 months
- You will have a high degree of autonomy and the support of the CRO
- With the support of RevOps, keep track of ROI and make strategic decisions, such as when to scale your team and the marketing resources needed
Must Haves
- In your last role, you had a personal revenue target and were in the top 10% of your cohort
- You have experience in Outbound sales, but that experience does not need to be your most recent role
- You have experience in high-velocity sales with an ACV of £5k - £20k
- Proven experience of managing a large number of prospects in your sales funnel that require quick response times
- You communicate clearly and unambiguously. Those listening understand your objectives and can take action without uncertainty
- Your open communication style enables others to contribute to the discussion, and you can adapt your style to the audience and situation to achieve your goal
- You have experience hiring, firing, managing and developing others
More About What We Want
- A passion for operations and efficiency - always probing as to whether something could be done better, or friction could be removed
- An excellent communicator - able to take senior stakeholders or board members on a journey to unlock additional investment for new channels or technologies
- An analytical mindset - able to read, analyse and understand the story behind the data and take action and understand/report impact quickly as a result
- Team player who enjoys working with other functions such as Sales, Marketing and RevOps to achieve your business objectives
- Inquisitive - seeks feedback and learnings from other teams, such as sales and marketing, to ensure the right messages are being used within lead gen activity
Benefits
• Hybrid working policy, requiring at least 2 days a week in our office in Farringdon
• International Remote working (up to 30 days in each holiday year)
• 25 days holiday + bank holidays + carry 5 days holiday over into the next holiday year
• All permanent employees get equity to recognise the valuable contribution you'll make to our growth
• Company days out and events, and team socials
• Home office budget
• Cycle scheme
• Employee Assistance Program
• Private medical insurance
• Life Insurance
• Competitive learning and development budget
• The opportunity to join at a major inflection point – ecommerce is booming and with it, the demand for loyalty software like LoyaltyLion
• Macbook, magic keyboard, and any other tech or equipment you need to do a great job