Partner Account Manager
LoyaltyLion
Sales & Business Development
London, UK
Posted on Wednesday, April 3, 2024
About Us
LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.
Today, LoyaltyLion works with over 10,000 small and medium sized retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. An experience where customers feel valued, rather than just another number.
It’s been an incredible few years for LoyaltyLion. We closed funding of $12.5m in 2021 and another $12m in 2022. We’ve built out our Leadership team, recruiting a Chief Revenue Officer and Chief Product Officer amongst other key senior hires and we continue to set our sights high, achieving spots in both the Deloitte Fast 50 and the FT1000.
Oh, and did we mention our recent successes, such as our G2 reviews, where we are the no.1 in loyalty management in the world or where we've been voted No. 8 in the Best UK Software 2024 list...
Role Description:
- As a Partner Account Manager, you will play a crucial role in the growth and success of our company.
- You will be a part of a high-performing sales team and be responsible for building a pipeline of opportunities for our Account Executive team by creating awareness of our product to the 1k+ e-commerce agencies in our ecosystem.
- You will build personal connections through outbound marketing tools with prospective agency partners.
- You will qualify new leads from our agency partners, manage your sales pipeline, and create qualified opportunities for the Account Executive (AE) team.
- You will be the first and main point of contact for agency partners. You will be responsible for educating them about our product and value proposition so that they are informed enough to refer clients.
- You will represent LoyaltyLion at partnership events in the UK and overseas.
Key Responsibilities:
- Qualify and connect with new agencies via LinkedIn messaging, emails, and calls.
- Qualify clients referred by agencies to create opportunities for the Account Executive team.
- Build and manage your own pipeline and hit activity targets, including efforts to expand our list of Agency contacts through regular lead enrichment.
- Work closely with the market to ensure agencies have self-serve collateral in order to refer clients (merchants).
- Maintain accurate and up-to-date records in our CRM system.
- Collaborate with RevOps and Marketing to improve our sales processes and outreach strategies.
- Liaise with internal stakeholders across Product, Sales and Support to ensure that opportunities and pain points within our Go-to-Market strategy for Partnerships are brought to the fore.
Requirements:
- 1 + years of SDR experience required, particularly in outbound sales strategies
- Experience of carrying a revenue or opportunity target
- Excellent communication, interpersonal, and presentation skills
- Ability to work independently and as part of a team in a fast-paced environment
- A growth mindset and willingness to learn and adapt quickly
- Passionate about technology and its potential to drive business growth
If you're a driven individual who is passionate about sales and technology, and eager to join a fast-paced startup environment, we would love to hear from you!
Benefits
• Hybrid working policy, requiring at least 2 days a week in our office in Farringdon
• International Remote working (up to 30 days in each holiday year)
• 25 days holiday + bank holidays + carry 5 days holiday over into the next holiday year
• All permanent employees get equity to recognise the valuable contribution you'll make to our growth
• Company days out and events, and team socials
• Home office budget
• Cycle scheme
• Employee Assistance Program
• Private medical insurance
• Life Insurance
• Competitive learning and development budget
• The opportunity to join at a major inflection point – ecommerce is booming and with it, the demand for loyalty software like LoyaltyLion
• Macbook, magic keyboard, and any other tech or equipment you need to do a great job